COVID-19 UPDATES: The Village at Incarnate Word monitors the situation closely, read about our policy here. READ MORE

COVID-19 Update | August 14, 2020

August 14, 2020

Dear Residents and Family Members,

We received notice Wednesday evening that a member of the independent living staff tested positive for COVID-19. This employee does work with residents which has resulted in quarantine for IL and Alphonse House residents. Today, August 14, Metro Health will be out to test the 9 residents this staff member had direct contact with. It is frustrating to have to implement another quarantine, but we must err on the side of safety in effort to keep our vulnerable population safe. This quarantine will go through August 27.

Planning for Phase 1 visitation has also been a challenge as Texas Health and Human Services (HHS) has mandated several requirements.

These include:

  • • No active resident COVID-19 cases
  • • Staff must be COVID-19 free for 14 days
  • • Staff must be tested for COVID-19 weekly (DeMatel extended care only)
  • • HHS must approve Phase 1 attestation (all licensed areas)

In reviewing our plan, we had decided to begin Phase 1 visitation with independent living and Alphonse House assisted living. HHS approved Alphonse visitation this week. However, yesterday HHS rescinded the approval for Alphonse visitation as it conflicts with no-visitation orders issued by San Antonio and Bexar County. In the coming days we expect HHS to provide more clarity around this conflict in regulatory guidance. Our current quarantine would also have prohibited visitation next week. During this period of quarantine, we will have additional time to refine our visitation plan which should allow for a smoother process once we are able to start visits.

In addition, we will continue to work with both Metro Health and HHS on our Phase 1 visitation plans.

I would also invite you to email maria.reyna@thevillageiw.orgto subscribe to The Village’s quarterly digital newsletter. It is a great way to stay informed on the latest TVIW news.

As always, thank you for your patience, prayers, and words of encouragement especially at this difficult time.

Most sincerely,

Paul Harrison

President and CEO