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Employment Opportunities

HELP MAKE A DIFFERENCE

ARE YOU LOOKING FOR A FULFILLING CAREER IN A SENIOR LIVING ENVIRONMENT?

The Mission of The Village at Incarnate Word is to extend the healing ministry of Jesus Christ to all those we serve. We offer a work culture based on that mission; a culture of respect for residents and co-workers. If you are a caring, compassionate, and proactive person, consider joining a great team of professionals dedicated to The Village’s mission.

Current Openings

JOB SUMMARY

The Billing Specialist/BOM is a professional who ensures that the facility keeps accurate billing records for both skilled and private pay residents. Collaborates closely with residents, insurance companies, consultants and company personnel to create accurate invoices and billing statements.

Reports directly to the Director of Finance and will assist with all phases of accounting operations. Must be meticulous, able to manage multiple projects simultaneously, highly organized and a collaborator.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for facility billing in independent living, assisted living and skilled nursing to include private pay, Medicaid, Medicare and Managed Care and PAS Services. Coordinates and manages external consultant who bills for Medicaid, Medicare and Managed Care. Responsible for accounts receivable including collection activities in coordination with the Director of Finance. Achieve cash collection and AR goals for all facilities. Works with departments to ensure compliance with financial regulatory and other requirements.

Processing of Billing, Accounts Receivable and Collections:

  • Enter resident information and maintain census in PointClickCare
  • Verify census changes in independent living, assisted living and nursing
  • Enter and process all monthly and recurring room & board and service charges/credits
  • Enter and process ancillary charges & generate monthly billing statements, includes PAS services
  • Process miscellaneous outpatient billing
  • Post cash receipts
  • Assist residents/responsible parties with billing/meal plan inquiries
  • Process lease addendums
  • Prepare refunds for credit balances on accounts
  • Prepare month end accounts receivable and deposit reports
  • Email monthly statements for residents to long term care insurance companies
  • Assist with ordering new cell phones and business cards
  • Process monthly ACH payments for residents/clients on Autopay
  • Maintain list and email billing statements for residents who request such
  • Process credit card transactions
  • Maintain resident files
  • Reconcile billing to general ledger
  • Assist with annual financial audit
  • Gather information for Medicaid and Medicare Cost reports

Business Office Manager Responsibilities:

  • Process 3618s/3619s and all census changes in skilled nursing facility
  • Request 3071/3074 forms for Hospice residents
  • Attend daily morning meetings and serve as a backup for census reporting
  • Verify insurance for incoming skilled residents and process insurance/ benefits for residents on therapy services. Complete Verification of Benefits forms. (After hours and weekend verifications)
  • Discuss financial responsibilities with residents/responsible parties based on insurance eligibility
  • Setup billing payor trees for all incoming residents
  • Process ABN’s and lease addendums for residents coming off Part A services
  • Review MESAV’s monthly for Levels of Service changes and Medicaid eligibility
  • Schedule and verify information for monthly Triple Check Meeting, to include UB04s
  • Process payment vouchers for Medicare/Managed Care Part A/B vendors.
  • Collaborate with third-party consultant on all documentation needed to ensure proper payment, skilled resident ancillary charges, and Medicare / insurance denials
  • Process all payor liability changes (co-pays or member deductibles)
  • Tracking of claims reviews and denials for skilled residents
  • Download payment and remittance information from vendor websites
  • Upload UB04s to PCC Core Analytics
  • Facility Medicaid liaison with the Sisters of Charity (CCVI)

EQUIPMENT PROVIDED BY EMPLOYER

  • Laptop Computer
  • Cell Phone Reimbursement

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Texas Driver’s License, a safe driving record, reliable transportation and proper insurance coverage on automobile used for work. Monthly reimbursement for applicable and documented work-related expenditures is provided. Travel within the city may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to qualified enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate. Offices with Accounts Payable Specialist.

The Village at Incarnate Word offers full-time employees, and their dependents, a 33% tuition discount for undergraduate courses and master’s level courses at the University of the Incarnate Word’s Broadway campus and the School of Professional Studies.

Under the direct supervision of the D.O.N., the Charge Nurse is responsible for all direct patient care. Assess each individual’s condition as you make rounds, be alert to any changes that resident’s condition and response to medications and treatments. When accidents occur, record description of bruises as to size and color, etc. Record size of area of skin tears or lacerations. React to emergencies promptly and request necessary help, etc. Supervise in dining room during meals, administer medications and note reactions. Accompany physicians on rounds to answer any questions, receive instructions and note resident care requirements. And take care of orders received. Answer call bells as necessary. Assist with patient care as necessary. Supervise staff to provide good care and keep the environment safe and clean. Assist D.O.N, as well as take call.

Qualifications:

Knowledge, skills, and abilities

  • Must be a registered nurse (RN)
  • Licensed practical nurses (LPNs) and licensed vocational nurses (LVNs) may be hired in secondary NAC positions with RN oversight
  • MDS experience; RAC-CT is preferred
  • At a minimum, must have knowledge of current state and federal regulations, particularly the following pertinent sections of Appendix PP:
  • §483.20 Resident Assessments
  • §483.21 Comprehensive Resident-Centered Care Plans
  • Attention to detail and accuracy in MDS coding
  • Have the ability to learn computer systems, system applications, and related office equipment
  • Must be CPR certified

PERFORMACE REQUIREMENTS

Essential Functions:

  • Coordinate the completion of the comprehensive care plan according to regulatory requirements.
  • Be highly involved in determining skilled level of care for Medicare residents and procuring required Medicare-specific documentation; be responsible for physician certification/recertification of a skilled level of care throughout the Medicare stay; be involved in making Medicare eligibility determinations.
  • Audit and improve staff education/competency as needed to ensure accurate and timely completion of supporting documentation and MDS assessments
  • Plan, organize, prioritize, work independently, and meet deadlines
  • Provide insight and analysis of MDS-based Quality Measures
  • Serve as a member of the quality assessment and assurance (QAA) and/or the quality assurance and performance improvement (QAPI) committees
  • Foster effective working relationships and build consensus
  • Work effectively with individuals at all levels of the organization, as well as with residents, family members, visitors, government personnel, and the public
  • Be knowledgeable of federal regulations, practice standards, and procedures, as well as guidelines pertaining to the RAI process
  • May be required to administer medications as ordered
  • Make rounds with physicians as needed
  • Assist with regulatory surveys; yearly and PRN
  • Participate in oversight of Restorative Nurse Program
  • On call rotation

NON-PERFORMANCE REQUIREMENTS:

Mission: Must know and appreciate the Mission of Incarnate Word Retirement Community.

Knowledge: Must be knowledgeable of state mandated M.D.S and its completion. Must have computer skills and PCC experience.

Accuracy: Must be able to maintain consistent work performance.

Physical Demands: Sits, walks, bends, stoops, and lifts at least 50 pounds throughout the eight-hour shift. Also, handing, pushing, pulling, carrying, reaching overhead, reaching forward, reaching low, kneeling, climbing and balancing.

Infection Control: Demonstrates knowledge of infection control in all residents care to prevent the spread of disease and infection. Adhere to strict infection control guidelines.

Safety: Demonstrates knowledge of emergency policy and procedure. Perform all responsibilities in a safe manner. Follow established guidelines when using protective devices and equipment. Demonstrates awareness of potential hazards and is practice in maintain a safe environment for residents and staff.

Communicating Resident’s Care: Utilizes plan of care in the delivery of resident’s care. Communicates and cooperates with other members if multi-disciplinary team to accomplish plan of care.

Resident relations: Perform all responsibilities with respect of interpersonal skills. Is pleasant, respectful and courteous in all interactions with resident’s families, staff, and visitors to the facility. Acts as representative of the Incarnate Word Retirement Community.

Professional Relations: Must be professional in performance of duties, dress and appearance.

JOB RELATIONSHIPS:

Responsible to: Director of Nurses.

Variables: May be required to work rotating shifts and/or rotating shifts and/or rotating units. May work Saturdays, Sundays, religious and other holidays.

The Village at Incarnate Word offers full-time employees, and their dependents, a 33% tuition discount for undergraduate courses and master’s level courses at the University of the Incarnate Word’s Broadway campus and the School of Professional Studies.

$2,500 sign-on bonus!

Department: DeMatel House Skilled Nursing & Rehabilitation

Full-time, 8 hour work day

Responsibilities: 

Prepares, administers, and records certain prescribed medications for residents in the facility under the supervision of a licensed nurse. Answer signal lights as necessary, orders prescribed and stock medications, and assists with patient care, i.e., helping put residents to bed or to get up, take them to the bathroom, etc. Does whatever required to maintain a safe environment. Must be knowledgeable of nursing/administration policies and procedures.

Qualifications:

  • Education: High School
  • Must be able to follow and understand oral and/or written English directions.
  • Training and experience: must have completed a state approved training program in Medication Administration
  • Job Knowledge: Education or training for recertification must be complete according to Federal and State Regulations.

Department: Mulitple Departments (Skilling Nursing and Assisted Living)

Classification: Full Time & PRN

Responsibilities: Provide basic nursing care by assisting residents with personal, nutritional, and restorative care and performs basic nursing procedures under the direction of a licensed nurse. Answers call bell promptly and do whatever necessary to provide quality care to residents and keep the facility clean and safe.

*Immediate positions available for all shifts*

 

Department: DeMatel House Skilled Nursing & Rehabilitation

Full Time, 8 hour work day, 2 PM – 10 PM

Responsibilities: Under the direct supervision of the D.O.N., the Charge Nurse is responsible for all direct patient care. Assess each individual’s condition as you make rounds, be alert to any changes that resident’s condition and response to medications and treatments. When accidents occur, record description of bruises as to size and color, etc. Record size of area of skin tears or lacerations. React to emergencies promptly and request necessary help, etc. Supervise in dining room during meals, administer medications and note reactions. Accompany physicians on rounds to answer any questions, receive instructions and note resident care requirements. And take care of orders received. Answer call bells as necessary. Assist with patient care as necessary. Supervise staff to provide good care and keep the environment safe and clean.

Qualifications:

  1. Graduate from an accredited school of vocational nursing
  2. Current license from the State Board of Vocational Nurse Examiners for the State of Texas.
  3. Three years of experience in general acute nursing, preferably with older adults.
  4. Two years of experience in a long-term nursing care facility.
  5. Must be CPR certified.
  6. Must be able to follow and understand oral and/or written English directions.
  7. Must have computer knowledge.

Department: Sisters Care In-Home Care 

Classification: FT, PT, or PRN

Responsibilities: Companionship, grooming, bathing, medication reminders, meal preparation, and light housekeeping; dementia intervention; incontinence care.

Department: Housekeeping

Classification: Full Time, 8 hour work day

Responsibilities: Duties include but are not limited to Baseboard cleaning, mopping, sweeping, dusting, window cleaning, vacuuming, carpet spot cleaning, general cleaning, and arranging lightweight furniture and or equipment.

Employee Benefits at a Glance

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  • Paid Time Off (PTO)
  • Paid Holidays
  • Short-Term Disability
  • Funeral Leave
  • Military Leave
  • Leave of Absence
  • Jury Duty

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  • FMLA
  • Group Health Insurance
  • Vision & Dental Insurance
  • Employer Paid Group Term Life Insurance
  • Wellness program including use of University of the Incarnate Word Gym
  • Employee Assistance Program
  • Pastoral/Spirituality Care

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  • Direct Deposit
  • Free 31-Day VIA Bus Passes
  • Christmas Savings Plan
  • 403(b) Retirement Plan
  • Employee hardship and loan program (The Angelica Fund)
  • Tuition reimbursement
  • Tuition Assistance Scholarship

The realization of the goals of The Village at Incarnate Word depends upon the quality of performance by its personnel. Thus, each employee must be selected carefully according to education, experience, attitude, commitment and willingness to work in a nurturing environment for older adults.

HIRING PROCEDURE AT THE VILLAGE AT INCARNATE WORD

Commitment to honor our mission

Written application

Personal interview

Reference and credential check

Verification of registration and license numbers

Criminal history and employee misconduct registry check

EMPLOYMENT
CATEGORIES

Full Time - 40 Hours

A person who is hired and expected to work 40 hours per week on a consistent basis.  This person receives full benefits as per employee handbook which includes holidays, vacation, sick, pension and medical benefits.

Full Time - 32 Hours

A person who is hired and expected to work no less than 32 hours per week on a consistent basis. This person receives benefits as per employee handbook which includes holidays, vacation, pension and medical benefits. If an employee works extra hours occasionally, this does not change the 32 hours per week status.

Part Time

A person who is regularly scheduled and authorized to work less than 24 hours per week consistently. This person receives benefits as per employee handbook. If an employee works extra hours occasionally, this does not change the hours per week status.

PRN/Pool Employee

A PRN employee is not guaranteed or scheduled to work any specific number of hours per workweek, but scheduled as needed. PRN/Pool employees do not receive benefits except those mandated by law.

Temporary/Occasional

A person who works full-time or part-time, with a beginning date and an ending date usually not to exceed a three-month period. This person does not receive benefits except those mandated by law.

Registered/License or Certified Employees

All professionally registered, licensed and/or certified personnel are required to keep their license and/or registrations in the State of Texas current. A copy of the current license and/or registration document must be provided upon employment and with each renewal.